Privacy Policy
At Mohan Markets, we value and respect the privacy of our customers. This Privacy Policy explains how MOHANRAO TECHNOLOGIES PRIVATE LIMITED (“Company”, “we”, “us”, or “our”) collects, uses, stores, discloses, and protects personal information when you access or use our website www.mohanmarkets.in
.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use our services.
1. Company Details
This website is owned and operated by:
MOHANRAO TECHNOLOGIES PRIVATE LIMITED
Registered under the Companies Act, 2013
Registered Address:
2nd Floor, Flat No.264-25, Vasvani Chambers,
Dr. Annie Besant Road, Municipal Colony,
Worli Village, Mumbai – 400030, Maharashtra, India
Email: mohanraotechnology@gmail.com
Phone: 9594810855 / 8452041517
2. Scope of This Privacy Policy
This Privacy Policy applies to:
All visitors, users, and customers of Mohan Markets
Information collected through the website, emails, phone calls, and customer support interactions
It does not apply to third-party websites or services linked from our website.
3. Information We Collect
We may collect the following types of information:
3.1 Personal Information
Full name
Mobile number
Email address
Billing and shipping address
Order and transaction details
3.2 Sensitive Personal Data (as applicable)
Payment-related information (processed securely through third-party gateways)
We do not store debit card, credit card, or banking credentials on our servers.
3.3 Automatically Collected Information
IP address
Browser type and device information
Pages visited and browsing behavior
Date, time, and duration of visits
3.4 Voluntarily Provided Information
Customer service communications
Feedback, reviews, or inquiries
4. How We Collect Information
Information is collected when you:
Register or place an order on our website
Subscribe to communications
Contact customer support
Browse or interact with website content
5. Purpose of Data Collection
We use collected information for the following purposes:
Processing and fulfilling orders
Shipping and delivery coordination
Customer support and communication
Payment processing and fraud prevention
Improving website functionality and user experience
Compliance with legal and regulatory requirements
6. Cookies and Tracking Technologies
Mohan Markets may use cookies and similar technologies to:
Enhance website functionality
Analyze traffic and usage patterns
Remember user preferences
Users may disable cookies through browser settings; however, some website features may not function properly.
7. Use of Third-Party Services
We may share limited information with trusted third parties strictly for operational purposes, including:
Payment gateway providers
Logistics and courier partners
IT service providers and analytics tools
All third parties are required to maintain confidentiality and data security.
8. Data Sharing and Disclosure
We do not sell, rent, or trade personal data.
Information may be disclosed only when:
Required by law or government authorities
Necessary to protect legal rights or prevent fraud
Required to complete transactions or deliver services
9. Data Security Measures
We implement reasonable security practices, including:
Secure servers and encrypted connections
Restricted access to personal data
Regular system monitoring
Despite best efforts, no system is completely secure. Users acknowledge inherent risks in data transmission.
10. Data Retention
Personal information is retained only for as long as:
Required to fulfill the purpose of collection
Necessary for legal or regulatory compliance
Data no longer required is securely deleted or anonymized.
11. User Rights
Users have the right to:
Access their personal information
Request correction of inaccurate data
Withdraw consent where applicable
Request deletion of personal data (subject to legal obligations)
Requests can be made by contacting us via email.
12. Accuracy of Information
Users are responsible for ensuring that the information provided is accurate and up to date. Mohan Markets shall not be responsible for issues arising from incorrect information provided by users.
13. Children’s Privacy
Our website is intended for users 18 years and above.
We do not knowingly collect personal information from minors. If such data is identified, it will be deleted promptly.
14. Emails and Communications
By providing your contact details, you consent to receive:
Transactional emails and SMS
Order updates and service notifications
Promotional communication, if any, will comply with applicable laws and opt-out options.
15. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
Users should review the privacy policies of such websites independently.
16. Legal Compliance
This Privacy Policy complies with:
Information Technology Act, 2000
IT Rules, 2011
Consumer Protection Act, 2019
Consumer Protection (E-Commerce) Rules, 2020
17. Changes to This Privacy Policy
Mohan Markets reserves the right to update or modify this Privacy Policy at any time.
Changes will be effective immediately upon posting
Continued use of the website constitutes acceptance of revised terms
Users are encouraged to review this page periodically.
18. Limitation of Liability
To the extent permitted by law, Mohan Markets shall not be liable for any indirect or consequential damages arising from unauthorized access or data breaches beyond reasonable control.
19. Grievance Redressal
In accordance with Indian law, users may contact us for privacy-related grievances.
Grievance Contact:
Email: mohanraotechnology@gmail.com
Phone: 9594810855 / 8452041517
We aim to resolve complaints within 30 days of receipt.
20. Governing Law and Jurisdiction
This Privacy Policy shall be governed by the laws of India.
Any disputes shall be subject to the jurisdiction of courts in Mumbai, Maharashtra.
21. Contact Information
For any questions or concerns regarding this Privacy Policy, please contact:
MOHANRAO TECHNOLOGIES PRIVATE LIMITED
Mumbai – 400030, Maharashtra, India
9594810855 / 8452041517
mohanraotechnology@gmail.com